Since 2008, Apollo blake has been servicing a global clientele on 5 continents in English, French, German and several other European languages. Throughout our presence in Mauritius, we have successfully built and operated 4 different locations with capacity ranging from 50 to 1200 seats… We have the experience and capabilities, and understand your needs!!

Multilingual Workforce

Our culturally aligned, multilingual agents (English, French and several other European languages) are uniquely focused on making it as easy and as enjoyable as possible for your customers to do business with you. They are also trained to recognize and act on revenue generation opportunities in customer interactions, based on an understanding of the customers’ potential needs.

We pride ourselves on our ability to recruit, motivate and retain the right people to help grow your business – our attendance and retention rates are at 5% or less!

Proven Leadership And Staff

Our executive team, from North America, possesses over 40 years of industry experience – and they remain involved and connected with you!

Our on-site leadership team has been working together at Apollo blake since our opening. Servicing clients from North America to Europe to Australia, they have spearheaded our growth and success in markets across the globe.

Results Oriented

Success is measured. Working with each client, we align our operational metrics with their strategic goals.

Customer satisfaction is critical. We work to assist in developing customer satisfaction measurement tools AND how to utilize the feedback to continually deliver excellence to each valued customer.

Collaborative Approach

Our solutions development process is not only utilized in creating each customer’s unique customer care solution, but in also cultivating its growth dynamically as we grow together over time.

Each of our customers has a dedicated account manager who works directly with your team daily, not only managing the tactical components of your account but always looking to the horizon to meet your strategic needs and goals.

Proactive Knowledge

Because of our breadth of knowledge across many industries, we shatter the box when it comes to thinking!

We continually provide input and ideas over a varying array of subject to assist each client and their business, whether it be: technology, marketing, systems, service support, sales, etc.

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